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Privacy Policy

Privacy Policy

Privacy Policy
Last updated: [22.12.24]

 

At Sentient Labs, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

 

1. What Data We Collect

We may collect and process the following types of personal data:

 

  • Name, email address, and contact information

  • Account details and preferences

  • Technical data (e.g., IP address, browser type, device ID)

  • Usage data (e.g., pages visited, time spent, clicks)

  • Any other data you choose to provide (e.g., via forms, messages, support)

 

2. How We Use Your Data

We collect and use your data to:

 

  • Provide and improve our services

  • Create and manage user accounts

  • Communicate with you (support, updates, marketing — if you’ve opted in)

  • Monitor usage and troubleshoot issues

  • Comply with legal obligations

 

3. Disclosure of Your Data

We do not sell your data. We may share it with:

 

  • Trusted third-party service providers (e.g., cloud hosting, analytics tools)

  • Regulatory or legal authorities, if required

  • Affiliates or partners, but only with your consent

 

All third parties are bound to keep your data secure and confidential.

 

 

4. Your Rights

Under the PDPA, you have the right to:

 

  • Access the personal data we hold about you

  • Correct any inaccurate data

  • Withdraw consent for data collection or use (subject to legal and operational implications)

 

To exercise any of these rights, email us at privacy@thesentientlabs.ai.


 

5. Retention of Data

We retain personal data only as long as necessary for business or legal purposes. Once no longer needed, your data is securely deleted or anonymized.


 

6. Security

We take reasonable steps to protect your data, including encryption, secure storage, and access control. However, no system is 100% secure — so we encourage good data hygiene on your part too.


 

7. Cookies and Tracking

We may use cookies and similar tracking tools to improve your experience and analyze traffic. You can disable cookies in your browser settings, but it may affect how our platform works.


 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with the updated date.


 

9. Contact Us

If you have any questions or concerns, reach out to:

 

Sentient Labs
📧 Email: privacy@thesentientlabs.ai
🌐 Website: thesentientlabs.ai

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